HOW TO CONTACT US
To make enquiries contact Deb on 01524 874647 or 07503 231954. You can also reach us on WhatsApp or via our Facebook page – PottyRoo’s Ceramics and Crafts,
https://www.facebook.com/Pottyroo/
OPENING HOURS
SEE OUR HOME PAGE FOR CURRENT OPENING TIMES
Our opening times vary. Check Facebook, Google or our website for current hours,
We operate by appointment. Contact us by text, phone, WhatsApp, Facebook Messenger or Instagram to book.
Pottery painting sessions are 1hr 45 minutes.
Please do not arrive more than 5 minutes early or over-stay your appointment without prior agreement as your table will be needed for the next booking. Additional charges apply for extra time.
SCHOOL HOLIDAYS (Morecambe & Lancaster)
We will be open additional times during school holidays. Check our Facebook page, Google or our website home page for details.
PAYMENT
Payment is required at the time of your visit. Card or cash is accepted.
POTTERY PAINTING
All prices are shown on the shelves. The price includes the piece of the pottery, use of equipment, standard glazes, firing and up to 1hr 45mins studio time. PLEASE DO NOT ARRIVE MORE THAN 5 MINUTES EARLY AS IT MAY CLASH WITH ANOTHER BOOKING.
If you require extra time and your piece is £24.50 or under, or you wish to return another day to complete a piece of work an additional hourly charge of £3.50 an hour will apply (£6 for 1hr 45mins session). If your piece is £25 or over, you can have one free additional session of 1hr 45 mins (excluding ladies' nights or evening bookings).
There may be minor colour variations on pieces according to how they have been painted. Minor imperfections are a result of the hand painted nature of the pottery and the natural state of the clay.
We have limited storage space therefore we will keep work in progress for a maximum of 8 weeks. If you are having trouble returning, we will hold items longer if you let us know.
RESERVED PIECES
We are happy to put aside one piece you may wish to safe for another visit, however we will only reserve it for 4 weeks before being put back on display.
SEATING ARRANGEMENTS
During busy times you may be asked to share table space with others.
If you are not painting, you may be asked to give up your seat for those who wish to paint.
KEEP YOUR HANDS CLEAN. Please ensure that hands are clean whilst pottery painting. Any grease, oils or moisturisers (including baby wipes) on your hands could ruin the paint and glaze finish, which cannot be rectified. We are not responsible or liable for greasy marks on pottery therefore strongly recommend your hands are clean before painting and that food is not consumed whilst painting.
BREAKAGES
All breakages must be paid for.
CHILDREN
All children are welcome at PottyRoo’s, however please do not leave your child/children at the studio without you, or your choice of adult supervision. Your children are your responsibility and must be supervised at all times. Please do not allow children to wander around the studio.
PAINTED HAND AND FOOTPRINTS
We are happy to add a name and date to pieces for you, free of charge. If you want more writing adding a surcharge of 50p per word will be made.
PARTIES AND GROUP BOOKINGS
CHILDRENS’ PARTIES
Minimum of 6 children. 1hr 45 mins, We do not have a set party package. The price depends on the pieces chosen.
ADULT EVENING PARTIES – 2 hours for a minimum of 8 people (start no later than 7pm) OR 3 hours for a minimum of 10 people (start no later than 6.30pm).
A non-refundable deposit of £20 is required to secure party bookings.
We do not have the facilities for party food, but you can bring drinks (incl your own glasses) and a celebratory cake if you wish to do so, along with your own plates, knife and lighter.
PLEASE DO NOT ARRIVE EARLY AS IT MAY CLASH WITH ANOTHER BOOKING. A grace period of 5 minutes will be allowed before or after the booking time. Anything over this will be charged at £10 per 30 minutes.
Reserved Pieces
FIRING AND COLLECTION
We try our best to ensure your time at PottyRoo’s is enjoyable. The final part of the process involves us glazing and firing your pottery. This is not an exact science and sometimes the kiln can be unpredictable. Whilst we strive for perfection it doesn’t always happen, particularly as these are hand produced crafts. There may be colour variations or minor imperfections which are a result of the hand painted nature of the pottery and the natural state of the clay. Glaze spotting can occur as well as things like pinpricks or kiln brick dust on the items, so please be aware that although we try to control these events from happening, it is not always possible.
We endeavour to have work fired within 2 weeks, however firing times may vary.
Please leave a contact number (preferably mobile) so that we can let you know as soon as your work is ready for collection.
We have limited storage space therefore we will keep your work for a maximum of 4 months. If you have not collected within that time, or you do not contact us, you risk the pieces being disposed of.
POSTAGE
We are happy to post completed pottery on request. The cost of parcel post by Evri is £4.50 up to 1kg, £6 for 1-2 kg or £8 for over 2kg per parcel which includes postage and packing materials. Other rates available depending on the weight of the parcel.
Should you wish to have a ‘signed for’ delivery service this will cost an additional £1.00. (Prices subject to change, depending on Evri charges).
Although we pack your items very carefully, Pottyroo’s Ceramics and Crafts cannot take responsibility for items broken or lost in the postal system. We do, however obtain a tracking number and will share this with you.
COMMISSIONED WORK
Commissioned work will be happily undertaken. Please discuss your requirements with Deb. Prices will depend on the work.
CARE OF YOUR POTTERY
Please hand wash with care. Your pottery is not dishwasher, microwave or oven safe.
We cannot guarantee that your pottery is weatherproof, so if your items are for garden use please place in a sheltered position and do not leave outside during winter.
PottyRoo’s Ceramics and Crafts cannot take responsibility for how items are handled or used once they have been collected.
MUSIC
Under the rules of PPL PRS Ltd a music licence is required for any premises where music is played and can be heard by the public.
We do not have a music licence therefore we kindly ask that if you wish to listen to music during your visit that you do so quietly through your own earphones.
FOOD & DRINK
You are welcome to bring your own drinks but we ask that you do not bring food into the studio. Grease, butter, oils etc from food can damage the pottery.
RUBBISH
Please do not leave your rubbish behind. Take it home with you for recycling or put it in the waste bin outside the studio.
ADULTS' WORKSHOPS AT POTTYROO’S
Ladies’ Nights—Pottery Painting
Held at least twice a month, 6.00pm – 9.30pm (except August). Please check our Facebook page or website for dates. If extra time or further sessions are required to complete a piece, an additional fee of £3.50 per hour will apply. Bring your own drinks if you wish to do so. Tea/coffee included.
Wednesday Group
Drop in session between 10.00am—3.00pm. Meet new friends & have a natter.
Pottery painting
- Price includes the piece of pottery chosen, use of glazes, firing and up to 2 hours studio time (and a cuppa). If extra time or further sessions are required to complete any work, an additional fee of £3.50 per hour will apply for studio time.
Knit & Natter
- Bring your own knitting or crochet. £3.50 an hour or £10 for 3 hours.
Refreshments included.
Knitting Workshops
Beginners, intermediate and advanced knitting workshops are held regularly. Check our Facebook page or website for more details, Bespoke workshops are available—please ask if you have any special requirements.
Shelagh’s Surgery
Are you in a Knot with your Knitting? Do you need some expert guidance?
Book yourself in to Shelagh’s Surgery. Available on Wednesdays between 10am and 3pm. Just £10.00 for one hour of 1:1 help. (and a cuppa!) BOOKING ESSENTIAL
Shelagh is PottyRoo’s very own knitting guru. She is a fully qualified teacher, a Fellow of the Higher Education Academy and has a knitting diploma. She will show you how to resolve your problem and help you fall back in love with your knitting.
PottyRoo’s Ceramics and Crafts reserves the right to amend these Terms & Conditions from time to time.
Last updated: March 2024